MOHD HUSSIEN, Fatin Raudah; WAN MOKHTAR, Wan Nor Haliza. The Effectiveness of Reference Services and Users’ Satisfaction in the Academic Library. International Journal of Academic Research in Progressive Education and Development, [S. l.], v. 7, n. 3, 2018. Disponível em: https://ijarped.com/index.php/journal/article/view/412. Acesso em: 8 oct. 2025.