Tuan Sulaiman, Tuan Fatma, Zahir Osman, Nazruzila Razniza Mohd Nadzri, Azleen Ismail, and Rohaya Ali. “Indirect Relationship of Service Quality, Students’ Trust, and Students’ Loyalty in Open Flexible Distance Learning Higher Education Institutions”. International Journal of Academic Research in Progressive Education and Development 13, no. 3 (August 30, 2024). Accessed November 13, 2025. https://ijarped.com/index.php/journal/article/view/2900.