IT Solution for Outdoor Spaces and Buildings Issue for Urban Ageing Elderly Community


  • Wan Abdul Rahim Wan Mohd Isa
  • Ahmad Iqbal Hakim Suhaimi
  • Nurulhuda Noordin
  • Nur Hamizah Azhar
  • Behzad Ali
  • Abdul Haziq Abu Hassan
  • Mohd Noor Hafizee Yahaya


Urban Aging Elderly, Klang Valley, Outdoor Spaces, Building Challenges, IT Solutions


In recent years, populations worldwide, including Malaysia, have experienced aging due to improved nutrition and healthier lifestyle choices. These factors contribute to longer life expectancies and a growing senior population, raising concerns about living arrangements and healthcare facilities for the elderly. The Klang Valley, a region in Malaysia centered on Kuala Lumpur and encompassing nearby towns and villages in Selangor province, has witnessed rapid urban migration in recent decades. Urban living presents numerous challenges that can negatively impact the mental health of the elderly. This study aims to explore the issues faced by the urban-aged population in the Klang Valley. Employing and adapting the Soft System Methodology to fit with the requirements of the research, interviews were conducted to gather crucial data on outdoor spaces and building-related challenges, focusing on urban seniors at one of the Elderly Care Centers in Ampang, Selangor, Malaysia. The research identified the primary concerns of the urban-aged community in the Klang Valley and proposed IT solutions to address them. The problem situation is expressed through the Soft System Methodology, leading to the proposal of a mobile application designed to alleviate these issues.