Preliminary Investigation of Undergraduate Learner’s Satisfaction towards Hybrid Learning

Abstract

The spread of Covid19 has forced global education institutions to switch to e-learning despite its challenges. At Universiti Teknologi MARA (UiTM) Shah Alam Malaysia, the undergraduate students are exposed to hybrid learning, which is a combination of both traditional classroom and online learning. For this study, we aimed to evaluate the undergraduate learning satisfaction which will measure the learner’s attitude towards hybrid learning experiences. The research aimed to identify the relationship between factors affecting learner satisfaction among 70 UiTM Shah Alam computing undergraduate students about hybrid learning and further identify the effect of gender differences on learner satisfaction. Two factors were measured which are the hybrid learning process and the organization of the hybrid learning delivery system. The data was collected among the undergraduate students who had two semesters of experience with hybrid learning and a correlation coefficient test was performed. The results indicated positive hybrid learning experiences among undergraduate students and male students are highly satisfied with a hybrid learning experience. Future work indicated evaluating a larger sampling from various faculties for more holistic perspectives. In addition, future studies could also investigate the educator’s perspective on the hybrid teaching and learning processes for better future implementation.