Mobile Health Tracker Application for Children (Telehealth): Applying Soft System Methodology for Community IT-based Project

Abstract

The main objective of this study is to apply the soft system methodology for Community IT-Based project. The method involved using action research. Postgraduate students in Information Technology from a public university in Malaysia taking the problem-solving course for information technology had applied the soft system methodology in their group project as part of their learning activities. The case study selected was an operating shelter home for the orphaned, the abused, abandoned, and neglected children in Selangor, Malaysia. The outcome of the project was a proposed prototype called Mobile Health Tracker Application for Children (Telehealth) that supports Sustainable Development Goals on Quality Education and Good Health and Well-Being.