Healthcare Social Welfare Conceptual Model for Community IT-based Project

Abstract

In general, the Malaysian government has created the People's Housing Project (PPR) which is a People's Housing Program that aims to balance the basic housing needs of Malaysians in the B40 group (low-income group) while protecting their human rights to a good life. The main objective of this study is to adapt the soft system methodology for Community IT-Based project. The method involved using action research. Postgraduate students in Information Technology from a public university in Malaysia taking the problem-solving course for information technology had applied the soft system methodology in their group project. The case study involved one local People's Housing Project (PPR) in Kuala Lumpur, Malaysia focusing on the children’s health issues. The outcome of the project was a proposed Healthcare Social Welfare Conceptual Model for Community IT-based Project. This research supports Sustainable Development Goals on Good Health and Well-Being and Quality Education.