The Usage Frequency and User-Friendliness of Online Platforms among Pre-University Students during Covid-19 Pandemic

Abstract

The purpose of this study is to investigate the effects of two online platforms (Telegram and Google Classroom) on the usage frequency and user-friendliness among pre-university students during a Covid-19 pandemic. The primary objective is to compare the usage frequency of pre-university students using either online platform for online learning. Additionally, another purpose is to determine the user-friendliness of both online platforms based on the experiences of pre-university students. The researchers conducted the study using a quantitative research design. To begin, a random sample of 100 pre-university pupils was taken. Quantitative data on usage frequency and user-friendliness were collected via a survey questionnaire distributed to 100 research participants. The findings shed insight into the frequency of usage frequency and user-friendliness of Telegram and Google Classroom as online platforms for teaching and learning interactions during the Covid-19 outbreak. Regarding the usage frequency and user-friendliness, Google Classroom and Telegram are approachable online platforms for pre-university students. Finally, the study reveals that both online platforms may stimulate pre-university students to get more involved in learning during the Covid-19 pandemic.