Examining the Impact of In-Service Training on Art’s Staff Efficiency based on Kirk-Patrick Model

Abstract

Evaluation of the course effectiveness is one of the most important priorities & responsibilities of training management at all levels and different expertise courses in each organization. Human resource development cannot be made only by holding expertise courses, but what is leading to skilled human resources development is effectiveness of courses. The main purpose of this research is evaluation of in-service training efficiency on University of Art’s staff based on Kirk-Patrick Model which have been studied in seven components: staff’s knowledge, skills and abilities, order, the ability to use learning tool, productivity and efficiency principles and rules of the workplace and ultimately facilitate the tasks. This research project is descriptive and it is a survey. The statistic community is all staffs of the University of Art (400 seats) and 195 of them have been selected as sufficient sample size using stage –random sample method. The research tools is a questionnaire of 32 questions, grouped into reaction, learning and behavior (behavioral change) which is measured on a Multiple-choice Likert and the reliability coefficient is 95%. In order to analyze the data from the questionnaire, one sample t-test model were used. Finally, data analysis has shown that the impact of the in-service training on staffs’ efficiency based on Kirk-Patrick model below average and hasn’t high effect.