Exploring The Challenges Faced by Secondary Students While Using Google Meet During Home-Based Teaching and Learning (HTL)

Abstract

The education sector has begun moving towards online teaching and learning that uses a variety of existing applications. When the COVID-19 pandemic began, home-based teaching and learning (HTL) was adapted to replace face-to-face learning in the classroom. However, HTL using technology like Google Meet is a very challenging experience for those who have never taught and learned online. Various challenges have been encountered by educators and students when teaching and learning were fully implemented online. Therefore, this study is conducted to identify the challenges faced by secondary students while using Google Meet during HTL. Responses and data were gathered through interview and observations. The respondents consist of two boys and three girls from secondary schools around Kuala Terengganu. The findings show that the implementation of HTL has impacted students' level of understanding and challenged both the students and educators. Difficulty in accessing computers and materials, inappropriate devices, lack of information, time constraints, technical problems and technological concerns were among the challenges they faced.